As a civic partner of the City of Calgary, Vecova has programming for everyone. We have implemented enhanced health and safety protocols to serve you safely. 
Our barrier-free facility features: 

• a fully-accessible warm 34.5° salt-water pool
• a full-size gymnasium
• three multi-purpose rooms
• three studios

Registration occurs on a first-come, first-serve basis. You can register in person, by phone or online. All registrations must be paid in full at the time of registration. Vecova accepts cash, debit, credit card or cheque. NSF cheques are subject to a $35.00 service charge. Prices do not include GST. Online registration can be done online.

• Register online (Recommended)
• Call (403) 284-1121
• Visit Vecova Aquatics, Health and Fitness where a Consumer Service Assistant would be happy to assist you.

Vecova strives to give 5-7 days prior to the start of a program, notice of cancellation. Full refunds will be given or the opportunity to transfer to another program (space permitting).

All withdrawals must be made a minimum of 7 days prior to the start of a program. Prior to 7 days a credit minus a transaction fee of $2.00 per program will be placed on your Vecova account for future use. Refund requests made prior to 7 days to program start date will be subject to a $25.00 administration fee. Refunds will not be given if cancelled within 7 days of program start date or after the program has started.

Cellphone and Photography

To protect guests’ privacy, cell phones, cameras and other forms of communication devices are not permitted in change rooms. Failure to comply may result in the suspension of recreation privileges. Photos can be taken of your children while in a program. A Vecova employee reserves the right to view the photo to ensure the privacy of others.

Conduct and Attire

Please remember to act respectfully at all times and adhere to the posted rules and regulations, including wearing appropriate attire and footwear at all times. Abusive behavior and language will not be tolerated and may result in the suspension of recreation privileges.

Parking

Parking is free while using Vecova’s Aquatics, Health and Fitness facilities, however, you must obtain a parking pass from Consumer Services on weekdays from 8:00 a.m. to 4:30 p.m. Failure to display a parking pass may result in a $40.00 or more ticket from the City of Calgary.

Lockers

Lockers are not coin-operated. Locks can be rented at the front desk for $1.00 or you can bring your own.

Please Note: Lockers are for day use only and locks will be cut off at close and lockers emptied.

Vecova’s Aquatics, Health and Fitness is not responsible for lost, stolen or damaged articles

Medical Circumstances

No penalty will be incurred for withdrawals made for medical reasons. For withdrawals made after the program start date, a credit will be issued to your account. The credit will be prorated from the time Vecova is notified of the withdrawal. Refunds or credits will be issued once a doctor’s note is received. In all cases, the doctor’s note must be received within 2 weeks following withdrawal notice.

Inherent Risk Statement

By participating in programs and/or using Vecova’s Aquatics, Health and Fitness facilities, you are freely and voluntarily assuming risks and hazards inherent to the programs, activities and facilities therein and acknowledge you or your child may suffer personal and potentially serious injury. Ensure you understand the risks involved and that you are prepared to assume the element of risk.

Privacy Statement

Personal information collected is by Alberta’s Personal Information Protection Act (PIPA), Alberta’s Freedom of Information and Protection of Privacy Act (FOIP Act), the Health Information Act (HIA) and Canada’s Anti-Spam Legislation (CASL), which governs the collection, use and disclosure of information under the control or custody of Vecova.

Medical Conditions

Those with serious medical conditions should be accompanied by an individual knowledgeable of their condition and responsible for their direct supervision in the facility.

Support Workers/Aides

If a customer requires the assistance of a support worker/aide, they must provide active supervision while in the facility. Support is defined as requiring personal care and assistance with mobility aids such as lifts and wheelchairs. One support worker/aide admission is included while supporting a customer in the pool or program. Admission charges will apply for additional support workers/aides.

Pool Admittance for Children

• 10 years of age and over may be unaccompanied in the pool.
• 8-9 years of age must be accompanied by a caregiver (16 years or older) and be within arm’s reach at all times while in the pool.
• 7 years of age and under must receive a wristband from customer service and wear it while in the pool.

Swim Diapers and Rubber Pants

As per Environmental Public Health regulations, all children 36 months and under are required to wear a swim diaper and waterproof pool pants to protect the water from accidental contaminations. We ask that all customers who require bladder and/or bowel protection to please use a swim diaper and rubber pants.

Ages for Change Room Use

Vecova’s Aquatics, Health and Fitness does not have a family change room. Children 8 years of age or older are required to use the appropriate gender change room.

Assisted Change Room

The Assisted Change Room is for the use of customers who require assistance from a support worker/aide of the opposite gender while using our pool facilities.

Groups Using the Pool

Before entering the facility with your group, please check in with facility staff. Specific information for your group will be provided at that time. Arrangements for your group should be made with the facility staff prior to your arrival. The group caregiver/leader(s) are responsible for their group while in the facility and must effectively supervise the group at all times.