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Bottle
Pickup Service

Turn Your Empties Into Impact!

Make a difference with every bottle! Sign up for Vecova’s commercial or residential bottle pickup, and we’ll take care of collection, schedules, and tax receipts. All proceeds go directly to programs and services for people with disabilities.

LEARN MORE SIGN UP NOW

Free

This service is entirely free! We give you an annual tax receipt based on the value of your bottles.

Impactful

You make an impact! Your donation goes to Vecova’s programs, services and research for persons with disabilities.

Convenient

We do all the work! We give you everything you need to help you recycle and save you a trip to the bottle depot.

SIGN UP NOW

How it Works

We offer a simple and efficient experience for our Calgary and area businesses and residential clients in just four steps!

Sign Up

Create a free account here and we’ll add you to our pick-up schedule.

Collect

Start collecting your recyclable bottles. We’ll drop off your pick-up supplies (a Bag Buddy stand and Vecova bags) within a week so you can start collecting right away.

Pick-ups

We save you a trip! On scheduled pick-up days, we’ll come by and grab your bottles – and drop off any replacement supplies, as needed.

Donate

We’ll send you an annual tax receipt for your cumulative donations – but your contribution will make a huge impact throughout the year!

Bottle Pick-Up Service FAQs

A: At this time, we only support pick-ups for donation. However, we complete commercial pickups for a fee and provide a refund, but this is specifically for larger scale programs such as the University of Calgary, SAIT, MRU, etc. Contact us for more information.

A: Unfortunately, you must have a private entrance to be part of our Bottle Pick-Up Service. However, we are able to set up an entire complex with our service. Please contact us for more information.

A: Yes, many of our consumers only need a one-time or two-time pick-up a year. These consumers are not added to a regular schedule and are signed up as “call-in” consumers. Once signed up, you can simply contact us when you’re ready for Vecova to pick up your bottles.

A: Our pick-ups are arranged by neighbourhood. For example, if we have 70 pick-ups in Tuscany on a certain day, it may be difficult for our drivers to also complete a pick-up in Silverado. However, we will work with you to find an alternative day if the scheduled date doesn’t work for you. Contact us to change your pick-up day.

A: It may be difficult to receive your reminders or donation summary, but we will still mail your tax receipt to your home at the end of each year.

A: Yes, we can send email, text or telephone reminders. Email reminders are sent two days before pick-up and a text or telephone call is sent the night before pick-up.

A: No, we only accept containers that you pay a deposit on. For more information on what we accept and don’t accept, please visit https://albertadepot.ca/recycling-101/container-types-and-refunds/

A: Our drivers are regularly tested on their estimation skills and we strive to achieve a goal of +/- 5%. We have continually met that benchmark since Vecova’s Bottle Pick-Up Service started. If you feel a mistake was made on your donation estimate, please contact us and we will work with you to ensure it is accurately captured.

A: Yes, contact us when you need an extra pick-up and we can book a day that works for you.

A: There are a number of factors that determine the time and date of a pick-up schedule. On a given route, there can be anywhere from 50-80 other consumers we are picking up donations from. Sometimes we receive extra pick-up requests or new sign-ups.

A: Contact us and we can make different arrangements for where you can set your recycling out on pick-up day.

A: The text assistant will automatically respond to the keywords: SKIP, CANCEL, INSTRUCTIONS, UNSKIP, NEXT PICKUP, SCHEDULE, OPT OUT.

Bottle Pick-Up Mobile App FAQs

A: Not at all – just like our service, it’s completely free!

A: Your bottle pickups are typically scheduled every 10 weeks and you can view your schedule and next pickup in the app. If you’re not on a regular schedule, you can request a pick-up in the app and someone from our team will reach out to you to find a date that works.

A: Yes, all your past pick-ups are in the app and you can see a summary of your pick-ups at anytime.

A: We typically try to complete your pick-up within 7 days of your request at a maximum, one of our representatives will reach out to you or you will receive a notification in the app or via email or text depending on your preference.

A: No, however for larger pick-ups (more than 20 bags) we do appreciate advanced notice so we can ensure we’re prepared for the volume.

A: You can contact us through the app or by emailing us at [email protected].

A: Yes, download it today from Apple App Store or Google Play!

A: Yes.

A: Use the search term “Vecova bottle pickup” in your app store. You can find it here on the Apple App Store, and here on Google Play.

Frequently Asked Questions

Vecova’s Recycling Service provides a variety of programs to divert waste from landfills, conserve resources, save energy, feed a green economy and contribute to a healthy Alberta. If your question isn’t answered below, please contact us!

Bottle Pickup Service